Optimizing operations involves reviewing processes and eliminating waste. It is based on an awareness of the limitations and the identification of simple and repeated improvements to generate value for customers and eliminate anything that does not.
At Fortier & Co, our philosophy is that no matter how mature an organization is, there is always room for improvement. It is even necessary to do better to maintain or improve its competitive position. It is essential that organizations develop a culture of constant change and adaptation: we believe that successful businesses are challenging themselves, improving their operations and putting customer service at the center of their day-to-day activities.